Product Info
The wing and tails made by solid core technology from PMI foam (Rohacell core). Neutrino is available in three versions.
Standard version has about 1350 g flying weight. Its wing made from checkered carbon fabric 60 g/m. Standard version can be used with ballast.
Light version has flying weight from 1150 g. In this version wing made from spread carbon 28 or 44 g/m2 and has less rigid spar. Light version is not recomended for using with ballast.
EXTREME version has flying weight from 1700 g. This version has a lot of reinforsment and especially makes for full power aerobatic. It can be used in GPS Light competition.
Production time
Production time for Neutrino F5J at the moment is about 45...60 days after payment.
Delivery
We deliver gliders all over the world.
Production and shipment dates
Each airframe is custom-made. The production time is from 7 to 60 working days (depending on the model and the current load). After the production is completed, the order is sent to the
delivery service.
Shipping methods
Delivery is carried out through the international courier service EMS or by Russian Post. A
specific carrier is selected based on the country of destination and the optimal timing.
Delivery time
The delivery time after shipment is usually:
• Europe: 10 - 20 business days
• USA and other countries: 12 - 30 business days
The exact dates depend on the region and the work of the customs services.
Shipping cost
The cost is calculated individually depending on:
• the destination country
• dimensions and weight of the product
• the selected shipping method
The final cost is displayed when placing an order or agreed with the manager.
Customs duties and taxes
All possible customs duties, taxes and fees are paid by the buyer in accordance with the laws of the receiving country.
Order tracking
After sending, you will receive a tracking number for tracking the parcel.
Cancellation of the order and refund
Failure before the start of production
You can cancel the order without penalty if production has not started yet.
Failure after the start of production
Since airframes are made individually to order, in case of failure after the start of production, the actual costs incurred are retained.
Return of goods of proper quality
Due to the individual nature of the products, the return of serviceable goods of proper quality is not provided.
Return of goods of inadequate quality
If the product has a manufacturing defect or damage sustained during transportation:
1. Notify us within 5 days of receipt
2. Provide a photo or video confirmation
3. We will offer one of the solutions:
• Free repairs
• Product replacement
• partial or full refund
Terms of return
• The product must be free of signs of use (unless it is a defect)
• The original packaging must be preserved (if possible)
Refund of funds
The refund is made in the same way as the payment was made, within X business days after the decision is agreed.
Contacts
For all shipping and refund issues:
Email: info@jimaero.com
Phone +79282798318